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Who Are We?

TÜMSAŞ was established in 1977 and offers lobby management technologies with its half-century experience in software, hardware and industrial design. Our aim is to increase the efficiency and customer satisfaction of our business partners by providing technological solutions suitable for customer needs. Our after-sales technical service services are the guarantee of the continuity of our solutions. TÜMSAŞ provided sales and after-sales technical service support for the products it distributed until 2005. Today, it designs, develops and produces the solutions it offers with its own resources.

About Tümsaş

Why TÜMSAŞ?

  • We manage the entire product development process end-to-end with software, hardware and industrial design dimensions.
  • All calls from our customers are answered by the call center and we provide effective service for situations requiring field intervention by our expert technical staff.
  • With our high production capacity and ability to develop customer-specific solutions, we continue both serial and prototype production processes.
  • In our production processes where high quality is targeted, we aim for the continuity of our products and the satisfaction of our customers.
  • In our company, which has a learning organizational culture, we attach importance to education, teamwork, communication and a comfortable working environment.
  • Our Mission

    To transform high technology into products and services suitable for customer needs, to ensure the satisfaction of all stakeholders with a sense of sharing, to be sensitive to the environment and employee health, honest, transparent and innovative.

    Our Vision

    To carry the domestic leadership in the field of Lobby Management Technologies to international markets by offering solutions with Tümsaş quality to undefined needs and markets through R&D and design development studies.

    Our Quality and Information Security Policy

    With our service experience, current technology we use, high knowledge accumulation, experienced and qualified workforce, our company, which is among the leading organizations in "Customer Call and Routing Systems and Payment and Self Service Kiosk Solutions" and aims to ensure the continuity of the exemplary and competitive structure of our position, adopts the following indispensable elements;

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    • To provide quality services that will meet the demands and expectations of our customers, to increase and maintain customer satisfaction by providing pre-sales and after-sales support,
    • To fully implement the requirements of our management systems that make us a leading organization in all our fields of activity and to ensure continuous improvement of their effectiveness,
    • To ensure compliance of our services with customer demands, national and international standards and legal legislation and to ensure their continuity,
    • To increase personnel satisfaction and competencies for sustainable workforce, To protect the environment and natural resources while continuing our activities,
    • To ensure the participation of all our employees and to do all work on time for the first time and every time,
    • To prepare an honest, tolerant, respectful and dedicated working environment for our employees in a team spirit for continuous education, development and improvement
    • To carry out activities to communicate the confidentiality of customer and personnel information to all employees and to protect the principle of confidentiality,
    • To identify, evaluate and reduce risks related to the confidentiality, integrity and access of information to acceptable levels,
    • To minimize vulnerabilities and threats with infrastructure, working environment, hardware, software and training investments,
    • To implement necessary controls for all information assets,
    • To measure the performance of information security processes, to produce targets from this data To meet the information security requirements required by our business, your customers and legal requirements,
    • To ensure that the successes we achieve within the framework of our company policy are sustainable, to aim to take them to higher levels and to ensure that our employees see the development of our brand awareness among their common and essential goals.


    Our Certificates

    ISO 9001

    ISO 9001:2015

    QUALITY MANAGEMENT SYSTEM

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    ISO 27001

    ISO 27001:2022

    INFORMATION SECURITY MANAGEMENT SYSTEM

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    TSE Service

    TSE

    SERVICE COMPETENCY

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    Design Center

    TÜMSAŞ has been carrying out its product development processes since 2017 as a DESIGN CENTER operating in the Computer and Communication Technologies sector approved by the Ministry of Industry and Technology of the Republic of Turkey.

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    Design Center

    Protection of Personal Data

    With our service experience, current technology we use, high knowledge accumulation, experienced and qualified workforce, our company, which is among the leading organizations in "Customer Call and Routing Systems and Payment and Self Service Kiosk Solutions" and aims to ensure the continuity of the exemplary and competitive structure of our position, adopts the following indispensable elements;

    Tümsaş Teknolojik Endüstriyel Bilgisayar Ürünleri Mühendislik Ve Pazarlama Anonim Şirketi ("Company") has a vision based on the confidentiality and protection of personal data during its activities, and our Company has made it a priority to act in accordance with all current legislation in this regard.

    With this Policy, our Company aims to explain the principles of protecting and processing personal data within the scope of the Personal Data Protection Law No. 6698 and related legislation ("Legislation") and to inform data subjects.

    This Policy has been prepared based on the current personal data inventory and VERBİS registration information created by our Company in accordance with business processes.

    Click for our GDPR Policy

    Click for GDPR Application Form

    Click to visit the Personal Data Protection Authority page

    Click for the text of Personal Data Protection Law No. 6698

    To get more information about our capabilities